Customizing the Unexpected Internal Error Message
Mar 6, 2026
Administration
Okta Classic Engine
Okta Identity Engine
SDKs & Libraries
Overview
This article clarifies how to customize the following error message:
There was an unexpected internal error. Please try again.
Applies To
- Okta Administration
- Sign-in Widget
- SDK
Solution
To customize this error message, utilize a custom Sign-in Widget. The configuration string for this error is:
oform.error.unexpected = There was an unexpected internal error. Please try again.
NOTE: For assistance with implementation, create a case with the SDK team. For additional information, reference the Okta Sign-in Widget Usage Guide.
