Clicking the "Don't create deprovisioning tasks" Button Routes to the Okta Customisations Section
Last Updated:
Lifecycle Management
Okta Classic Engine
Okta Identity Engine
Overview
Within the Tasks section, there might be multiple events labeled Application accounts need deprovisioning, along with two options: Mark as complete and Don't create deprovisioning tasks.
When clicking on Don't create deprovisioning tasks, administrators are routed to the Customizations section in the Admin UI.
Applies To
- Tasks
- Lifecycle Management
- Okta Identity Network (OIN)
Cause
Administrators are routed to the Customizations section because the "Don't create de-provisioning tasks" function is configured there.
Solution
In order to disable it, administrators will need to go to:
- In the Okta Admin Console, navigate to Customizations and click on the Other subcategory.
- Within the section presented, look up the Deprovisioning Workflow subsection.
- Uncheck the option Enable Deprovisioning Workflow.
- Revert back to the Task page, and under Application accounts need deprovisioning, click Mark as complete.
