Clear Unconfirmed Users Button Functionality From the Okta Import Tab

The Clear Unconfirmed Users button on the Import tab removes all unconfirmed or staged users from an import queue within a specific Okta application. This action allows administrators to clear mistakenly imported users from third-party applications or manual comma-separated values (CSV) imports and run a clean import process.

• Okta Identity Engine (OIE)
• Okta Classic Engine
• User Import
• Applications

What is the function of the Clear Unconfirmed Users button?

Selecting Clear Unconfirmed Users clears all unconfirmed users in an import queue. This operation only works within the selected application. The action only removes unconfirmed or staged users from the Import Results tab. It clears the staging queue to allow a clean import run.

The Clearing Process Enforces Specific Limitations and Behaviors

The clearing process enforces specific limitations and behaviors regarding user selection and concurrent imports.

• Administrators cannot select and remove specific users. The only option is to clear all users.
• If an administrator mistakenly clears all users from the queue, they must run a full import to restore the queue.
• If an existing scheduled or manual import runs, administrators cannot clear users, and the Clear Unconfirmed Users button remains unavailable until the import completes.
• If a scheduled or manual import starts during a clearing process, the import begins as soon as the previous operation completes.