This article presents how to change the Technical Contact and Billing Contact in the Okta environment.

• Billing Contact
• Technical Contact

The Technical Contact or Billing Contact needs to be changed.

Configure end user support

Enter contact options for end users when they need technical support.

1. In the Admin Console, go to Settings > Account.
2. In the End User Support section, click Edit.
3. Enter the following contact information:
   • Technical contact: The email address used for end-user requests, new user registration emails, and the footer of the end-user home page.
   • Support phone (optional): The phone number that is provided to users who cannot access their email.
   • Help link (optional): The URL of the help site that appears in the footer of the end user home page (instead of the technical contact email address).
4. Click Save.

Configure billing information

Enter the name of the person that Okta can contact for billing inquiries in the org.

1. In the Admin Console, go to Settings > Account.
2. In the Billing Information section, click Edit.
3. Enter the name of the billing contact in the org.
4. Click Save.

Related References

• Set up contacts