"Add section" Button Missing From the Okta End-User Dashboard
Last Updated:
Overview
The Add section button disappears from the Okta End-User Dashboard when the dashboard reaches the maximum limit of five sections. End-users or administrators must remove existing sections to restore the button. End-users cannot locate the Add section button on the Okta End-User Dashboard.
The following image displays the Okta End-User Dashboard showing the Add section button.
Applies To
- Okta Identity Engine (OIE)
- Okta Classic Engine
- Okta End-User Dashboard
Cause
Okta enforces a maximum limit of five sections on the Okta End-User Dashboard. Once the dashboard reaches this limit, Okta removes the Add section button.
Solution
What steps restore the missing Add section button?
End-users must remove sections they no longer need directly from the dashboard. Alternatively, administrators can remove sections globally by navigating to the customizations menu, creating a new dashboard layout, and applying the layout to all users.
- Go to Customizations and select End-User Dashboard.
- Choose Layout and create the new layout.
- Select Apply Dashboard to all users.
The following image displays the Customizations menu in the Okta Admin Console where administrators apply the dashboard layout to all users.
