Add a New Okta Administrator When the Previous Administrator Leaves
Last Updated:
Okta Classic Engine
Okta Identity Engine
Additional Resources
Overview
Organizations require a new administrator when the previous Okta administrator is no longer employed. Resolve this issue by contacting the assigned Okta Account Executive or Customer Success Manager to discuss recovery options and open a support case.
Applies To
- Okta Identity Engine (OIE)
- Okta Classic Engine
- Administrator Access
Solution
How does an organization add a new administrator when the previous administrator leaves?
Contact the assigned Okta account representatives to discuss recovery options and open a support case on behalf of the organization.
- Reach out to the assigned Okta Account Executive.
- Reach out to the assigned Okta Customer Success Manager.
