Why the Login Page Displays "Password is incorrect" even when User Does Not Exist in Okta
Aug 22, 2025
Administration
Okta Classic Engine
Okta Identity Engine
Overview
This article explains why the login page displays the following error message even when the user does not exist in Okta:
Password is incorrect
Applies To
- Okta Login Page
Solution
It is a security measure. This error is displayed even when the user does not exist in Okta to prevent bad actors from identifying whether they have discovered a legitimate user account.
