<iframe src="https://www.googletagmanager.com/ns.html?id=GTM-M74D8PB" height="0" width="0" style="display:none;visibility:hidden">
Loading
Skip to NavigationSkip to Main Content
What Does "Sign-in Failed - Not Specified" Mean in the Suspicious Activity Report
Okta Classic Engine
Okta Identity Engine
Administration
Overview
When a user tries to log in to Okta with the correct prefix in the username but a different suffix, the following event is seen:

Sign-in Failed - Not Specified. 
Applies To
  • Suspicious Activity Report
Solution

This commonly occurs when the user has a different suffix in the email than the username, and they use the email suffix instead of the one specified in the username.

For example, an end user with a username of john.doe@abc.com and email of john.doe@xyz.com uses the email (john.doe@xyz.com) and not the username.

Loading
What Does "Sign-in Failed - Not Specified" Mean in the Suspicious Activity Report