The Dynamics 365 App Cannot Be Launched from the Okta Dashboard
Last Updated:
Single Sign-On
Okta Classic Engine
Okta Integration Network
Overview
Applies To
- Microsoft Dynamics 365
Cause
Solution
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Log into the Okta Admin Panel.
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Navigate to the Office 365 app instance where Microsoft Dynamics 365 is used.
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Navigate to the Sign on tab, and click Edit in the upper right corner.
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If the Admin Consent Flow is already completed:
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Scroll down to the API Credentials section and select Re-authenticate with Microsoft Office 365.
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Enter the Office 365 tenant administrator credentials when prompted. This will allow for a successful SSO into Microsoft Dynamics 365.
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If the Admin Consent Flow is not completed:
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Scroll down to the API Credentials section.
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Click on Allow administrator to consent for Advanced API access.
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Complete the Admin Consent Flow.
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