Okta SSH Connection Closes after 5 Minutes of Inactivity
May 14, 2026
Access Gateway
Okta Classic Engine
Okta Identity Engine
Overview
Starting version 2020.10, the SSH connection to the Okta Access Gateway (OAG) node gets closed if it is idle for five minutes.
Applies To
- Okta Access Gateway (OAG)
- Version 2020.10 and above
- Okta Identity Engine (OIE)
- Okta Classic Engine
Cause
ClientAliveInterval has been updated to 300 on version 2020.10 and above. This improvement avoids potential security issues.
Solution
Avoid keeping the session idle for more than five minutes.
