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Sigma on AWS Provisioning "Error while verifying if user exists: Unauthorized. Errors reported by remote server"

Okta Integration Network

Overview

Sigma on AWS provisioning flow fails with the following error visible in the Okta dashboard:

Automatic provisioning of user <username> to app Sigma on AWS failed: Error while verifying if user <username> exists: Unauthorized. Errors reported by remote server

 

Applies To

  • Sigma on AWS
  • Provisioning
  • Error

Solution

The API token used for creating the API connection is invalid.
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Okta Support - Sigma on AWS Provisioning "Error while verifying if user exists: Unauthorized. Errors reported by remote server"