This table lists the emails Okta admins and end users can receive from Okta.
| Email Name | Audience | Trigger Event | Email Subject | Multi Language |
|---|---|---|---|---|
| approvalflowApproverNotification | Okta Admins | App request needs your approval | <property name="subject" value="#{'$' + '{org.name}'} - Your Approval is Required"/> | No |
| approvalflowGroupApproverNotification | Okta Admins/Users | App request needs approval from your group | <property name="subject" value="#{'$' + '{org.name}'} - Your Approval is Required"/> | No |
| approvalflowRequestApprovedGroupUsersNotification | Okta Admins/Users | App request has been approved by someone else in your group |
<property name="subject" value="#{'$' + '{org.name}'} - #{'$' + '{requester.firstName}'} #{'$' + '{requester.lastName}'}'s Request Has Been Approved"/> | No |
| approvalflowRequestApprovedNotification | Okta Admins/Users | App request has been approved for user | <property name="subject" value="#{'$' + '{org.name}'} - #{'$' + '{requester.firstName}'} #{'$' + '{requester.lastName}'}'s Request Has Been Approved"/> | No |
| approvalflowRequestApprovedTargetNotification | Okta Admins/Users | Your App request has been approved | <property name="subject" value="#{'$' + '{org.name}'} - Your Request Has Been Approved"/> | No |
| approvalflowRequestDeniedGroupUsersNotification | Okta Admins/Users | App request has been denied by someone else in your group | <property name="subject" value="#{'$' + '{org.name}'} - #{'$' + '{requester.firstName}'} #{'$' + '{requester.lastName}'}'s Request Has Been Denied"/> | No |
| approvalflowRequestDeniedNotification | Okta Admins/Users | App request by user has been denied | <property name="subject" value="#{'$' + '{org.name}'} - #{'$' + '{requester.firstName}'} #{'$' + '{requester.lastName}'}'s Request Has Been Denied"/> | No |
| approvalflowRequestDeniedTargetNotification | Okta Admins/Users | Your App request has been denied | <property name="subject" value="#{'$' + '{org.name}'} - Your Request Has Been Denied"/> | No |
| approvalflowRequestExpiredNotification | Okta Admins/Users | App request for user has expired | <property name="subject" value="#{'$' + '{org.name}'} - #{'$' + '{requester.firstName}'} #{'$' + '{requester.lastName}'}'s Request Has Expired"/> | No |
| approvalflowRequestExpiredTargetNotification | Okta Admins/Users | Your App request has expired | <property name="subject" value="#{'$' + '{org.name}'} - Your Request Has Expired"/> | No |
| connectorAgentDisconnected | Okta Admins | Okta Agent has stopped connecting | No | |
| connectorAgentReconnected | Okta Admins | Okta Agent is reconnected | No | |
| deprovisionTasks | Okta Admins | Go to tasks to manage your tasks | <property name="subject" value="{{subject}}"/> | No |
| deprovisionTasksRollup | Okta Admins | There are a number of tasks that require your attention | <property name="subject" value="{{subject}}"/> | No |
| devorgsignup | Okta Admins | Welcome to Okta Platform. Sign in. | <property name="subject" value="loc(template.email.devorgsignup.subject,#{'$' + '{newOrg.companyName}'})"/> | No |
| emailChangeConfirmation | Okta Admins/Users | Change email requested. Confirm request. | <property name="subject" value="loc(template.email.changeconfirmation.subject)"/> | Yes |
| emailChangeNotification | Okta Admins/Users | Change email requested. Email has been changed. | Yes | |
| forgotpwd-denied | Okta Admins/Users | Password change has been requested. Only admin may change password for this account. | <property name="subject" value="loc(template.email.forgotpwd-denied.subject)"/> | Yes |
| forgotpwd | Okta Admins/Users | Password change has been requested. Click here to change password. | <property name="subject" value="loc(template.email.forgotpwd.subject)"/> | Yes |
| forgotpwdAD | Okta Admins/Users | Password change has been requested. Your password is the same as your windows password for Okta. | Yes | |
| forgotpwdADreset | Okta Admins/Users | Password change has been requested. Click here to change password. | Yes | |
| forgotpwdSunONE | Okta Admins/Users | Password change has been requested. Click here to change password. | No | |
| freetrial_orgsignup | Okta Admins/Users | Free trial signup activation email. | <property name="subject" value="loc(template.email.freetrialorgsignup.subject)"/> | No |
| importRoadblock | Okta Admins | Import app unassignment limit exceeded. | <property name="textContent" value="email/importRoadblock.template.txt"/> | No |
| iwaDisconnected | Okta Admins | Okta Integrated Windows Authentication Agent disconnected | No | |
| iwaFailoverNoPrimary | Okta Admins | Okta Integrated Windows applications are either Offline or unable to be successfully tested by the Okta Active Directory Agents | No | |
| iwaReconnected | Okta Admins | Okta Integrated Windows Authentication Agent Reconnected | No | |
| ldapAgentDisconnected | Okta Admins | Okta LDAP agent disconnected | No | |
| ldapAgentReconnected | Okta Admins | Okta LDAP agent reconnected | No | |
| occorg_signup | Okta Admins | Okta Cloud Connect signup | <property name="subject" value="loc(template.email.occorgsignup.subject)"/> | No |
| orgsignup | Okta Admins | Okta account ready email. | <property name="subject" value="loc(template.email.devorgsignup.subject,#{'$' + '{newOrg.companyName}'})"/> | Yes |
| pushVerifyActivation | Okta Admins/Users | Activation email for Okta Verify with Push | <property name="subject" value="loc(template.email.pushverifyactivation.subject)"/> | No |
| selfService | Okta Admins/Users | You can now add apps to your Okta account | <property name="subject" value="loc(template.email.selfservice.subject)"/> | Yes |
| signInFromNewDevice | Okta Admins/Users | Sign in for an unknown device | <property name="subject" value="loc(template.email.signInFromNewDevice.subject)"/> | Yes |
| temppasswd | Okta Admins/Users | Your Okta password has been reset by your system administrator | <property name="subject" value="loc(template.email.temppasswd.subject)"/> | Yes |
| unlockaccount | Okta Admins/Users | An account unlock request was made for your Okta account | <property name="subject" value="loc(template.email.unlockaccount.subject)"/> | Yes |
| unlockaccountAD | Okta Admins/Users | Active Directory account unlock request was made, by you, for your Okta user account. | Yes | |
| unlockaccountOnUnlockedAccount | Okta Admins/Users | An account unlock request was made for your Okta account. | <property name="subject" value="Unlock Account"/> | No |
| unlockaccountSunONE | Okta Admins/Users | An account unlock request was made for your Okta account. | Yes | |
| userLockedOut | Okta Admins | The user reached the maximum login attempts. Please reset the user's password to re-enable login. | <property name="subject" value="User {{user.login}} locked out"/> | No |
| usermail.toOrg.appRequest | Okta Admins/Users | App Request workflow. A user is requesting that you add the following application to your organization. | <property name="subject" value="[Okta site] - App request"/> | No |
| welcome | Okta Admins/Users | Your system administrator has created an Okta user account for you. | <property name="subject" value="loc(template.email.welcome.subject)"/> | Yes |
| welcomeAD | Yes | |||
| welcomeFirstAdmin | No | |||
| welcomeSunONE | Yes | |||
| End User - Welcome | template.email.welcome.subject = Welcome to Okta! | |||
| End User - forgotpwd | template.email.forgotpwd.subject = Account password reset | |||
| End User - temppasswd | template.email.temppasswd.subject = Account password reset | |||
| End User - forgotpwd-denied | template.email.forgotpwd-denied.subject = Account password reset | |||
| End User - forgotpwd-ad-ldap | template.email.forgotpwd-ad-ldap.subject = Forgotten password | |||
| End User - unlockaccount | template.email.unlockaccount.subject = Unlock Account | |||
| End User - selfservice | template.email.selfservice.subject = Add your own apps in Okta | |||
| End User - changenotification | template.email.changenotification.subject = Notice of pending email address change | |||
| End User - changeconfirmation | template.email.changeconfirmation.subject = Confirm email address change | |||
| End User - orgsignup | template.email.orgsignup.subject = Your New Okta account | |||
| End User - freetrialorgsignup | template.email.freetrialorgsignup.subject = Your New Okta account | |||
| End User - occorgsignup | template.email.occorgsignup.subject = Your New Okta account | |||
| End User - devorgsignup | template.email.devorgsignup.subject = Welcome to Okta - Account Activation | |||
| End User - pushverifyactivation | template.email.pushverifyactivation.subject = Push Verify Activation Email | |||
| End User - signInFromNewDevice | template.email.signInFromNewDevice.subject = Okta Authentication Notification |
