Office 365 Import Error "Java.net.SocketTimeoutException: Read Timed Out"
Dec 3, 2025
Okta Integration Network
Overview
Office 365 import fails with the following error visible in the Import Monitoring section of the Okta admin dashboard:
UserImportJob: Could not download all users from your Office 365 instance, received error: I/O error on GET request for "https://domain.com:83/user/":Read timed out; nested exception is Java.net.SocketTimeoutException: Read Timed Out
Applies To
- Office 365
- Import
- Error
Solution
Most of the time, the error can be fixed by accessing the Office 365 Sign On tab and reauthenticating the Advanced API Access option.
