Okta Access Gateway Shows "Too many redirects" Error On Newly Deployed Node

A newly deployed Okta Access Gateway (OAG) node that fails to bootstrap successfully displays a redirect error when accessing the admin console. Resetting and rebooting the node from the management console resolves the issue.

When accessing https://admin on the newly deployed node, the browser displays the following error:

Too many redirects.

The browser prompts the user to clear cookies, but the issue persists after clearing them all.

• Okta Identity Engine (OIE)
• Okta Classic Engine
• Okta Access Gateway (OAG)

How is the "Too many redirects" error resolved on a newly deployed node?

Reset the system and reboot the node from the management console to resolve the redirect error.

1. Sign in to the management console.
2. Navigate to 5 - System > 7 - Reset.
3. Enter y to reset.
4. Enter y to initialize.
5. Enter x to return to the main menu.
6. Navigate to 5 - System > 5 - Reboot.
7. Enter y to reboot.
8. Access https://admin from the browser after the node restarts.
9. Verify that the host file maps the correct IP address for the admin console.