Okta Access Gateway Azure Image Supports Hyper-V Environments
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Overview
Okta Access Gateway (OAG) provides a virtual machine image built for deployment in Microsoft Azure. This image also deploys successfully in Hyper-V environments without modification, and Okta extends support coverage to issues arising in both environments.
Applies To
- Okta Access Gateway (OAG)
- Microsoft Azure virtual machine image
- Hyper-V virtual environments
- Okta Identity Engine (OIE)
- Okta Classic Engine
Can the Azure Virtual Machine Image Deploy Directly to Hyper-V?
The Okta Access Gateway virtual machine image, originally built for Microsoft Azure, deploys directly into Hyper-V environments. No modification to the image itself is necessary to achieve compatibility between the two platforms.
What Changes Are Required to the Image Before Using It in Hyper-V?
No changes are required. Administrators use the same Azure virtual machine image for Hyper-V deployments as they use for Azure deployments.
Okta Provides Support for Issues Arising in Both Hyper-V and Azure Environments
Okta provides support coverage for issues that arise from use of the Okta Access Gateway image.
For guidance on connecting a disk to Hyper-V, modifying Hyper-V network configurations, or resolving any inquiries and issues specific to the Hyper-V environment, please contact Microsoft support.
Which logs should be collected for troubleshooting?
Please collect the Okta logs, error messages, screenshots, and the specific steps followed.
