<iframe src="https://www.googletagmanager.com/ns.html?id=GTM-M74D8PB" height="0" width="0" style="display:none;visibility:hidden">
Loading
Skip to NavigationSkip to Main Content
Newly Added OUs in Google Workspace are Not Showing up in Okta
Okta Integration Network
Okta Classic Engine
Okta Identity Engine
Overview
When admins add new Organizational Units in Google Workspace, they are not reflected in Okta.
Applies To
  • Google Workspace
  • Organizational Unit
Solution

Changes made in Google Workspace will not be reflected in Okta until a sync job is triggered. This can be achieved using several methods:

  1. Navigate to Directory > Profile Editor > {name of the Google integration} User > Add attribute > click Refresh Attribute List.
  2. Or navigate to Applications > Applications > {name of the Google integration} > Provisioning > Integration > click Edit > click Re-Authenticate with Google Workspaces.
  3. Or navigate to Applications > Applications > click More > click Refresh Application Data (this method applies to ALL apps on the org).

Recommended content

Loading
Newly Added OUs in Google Workspace are Not Showing up in Okta