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Lessonly Provisioning Error "Unauthorized. Errors reported by remote server: Authorization failure. The authorization header is invalid or missing"
Okta Integration Network
Overview

Lessonly provisioning flow fails with the following error visible in the Okta dashboard:

Automatic provisioning of user <user> to app Lessonly failed: Error while verifying if user <user> exists: Unauthorized. Errors reported by remote server: Authorization failure. The authorization header is invalid or missing

 

Applies To
  • Lessonly
  • Provisioning
  • Error
Cause
The Lessonly username and password used to create the API connection are invalid.
Solution
  1. Go to Okta Admin Console and navigate to Applications > Applications > Lessonly > Provisioning > Integration > Edit.
  2. Enter the Lessonly username and password in the API Token field.
  3. Click Test API Credentials, verify the connection was successful, and then click Save.
  4. Attempt the failed tasks again. Navigate to Dashboard > Tasks. Any failed assignments should appear under Tasks.

Tasks

  1. After locating the failed task for the user that should be retried, click on Retry Selected.


 

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Lessonly Provisioning Error "Unauthorized. Errors reported by remote server: Authorization failure. The authorization header is invalid or missing"