Javelo Provisioning Error "Unauthorized. Errors reported by remote server: Authorization failure. The authorization header is invalid or missing"
Feb 5, 2026
Okta Integration Network
Overview
Javelo provisioning flow fails with the following error visible in the Okta dashboard:
Automatic provisioning of user <user> to app Javelo failed: Error while verifying if user <user> exists: Unauthorized. Errors reported by remote server: Authorization failure. The authorization header is invalid or missing
Applies To
- Javelo
- Provisioning
- Error
Cause
Solution
- Go to Okta Admin Console and navigate to Applications > Applications > Javelo > Provisioning > Integration > Edit.
- Enter the API Token that was generated in Javelo in the API Token field.
- Click Test API Credentials, verify the connection was successful, and then click Save.
- Attempt the failed tasks again. Navigate to Dashboard > Tasks. Any failed assignments should appear under Tasks.
- After locating the failed task for the user that should be retried, click on Retry Selected.
