IWA Agent Install Fails with "Error Code: 1000"
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Overview
The installer can locate the service account, but the process fails with:
Unable to verify the service account. Error code: 1000.
The Install logs show the validation of the account failed with AD Error code 1329.
This article explains the cause of Error Code:1000 during the installation of the DSSO IWA agent.
Applies To
- Active Directory (AD)
- Desktop Single Sign-on (DSSO)
- Integrated Windows Authentication (IWA) Agent
- Okta Classic Engine
Cause
Error code 1329 in Active Directory indicates:
- ERROR_INVALID_WORKSTATION - This user isn't allowed to sign in to this computer.
Solution
The service account needs to have the ability to log on to the workstation that will host the IWA agent. Grant the account logon rights to the machine and retry the installation.
