Error During Desktop SSO IWA Agent Installation "Failed to store Desktop SSO configuration in the Okta service"
Dec 17, 2025
Okta Classic Engine
Directories
Overview
The following errors appear while installing the Desktop SSO IWA agent:
OAuth error
Failed to store Desktop SSO configuration in the Okta service
Applies To
- Directories
- Desktop SSO IWA agent
- Okta Classic Engine
Cause
The Okta account used to connect to the IWA agent does not have Super Administrator permission in Okta.
Solution
To allow the agent to connect to Okta, use an Okta-mastered account with Super Administrator permissions in Okta. Navigate to the Okta Admin console > Security > Administrators and assign the appropriate permissions to the user.
