Office 365 Provisioning Error "Another object with the same value for property onPremisesImmutableId already exists"
Okta Integration Network
Overview
Office 365 provisioning flow fails with the following error visible in the Okta dashboard:

Another object with the same value for property onPremisesImmutableId already exists. httpStatusCode=400 errorCode=Request_BadRequest errorMessage="Another object with the same value for property onPremisesImmutableId already exists." client-request-id=11111 request-id=11111 timestamp='Fri, 16 Dec 2022 19:17:10 GMT' method=POST url=https://graph.microsoft.com/v1.0/users
 
Applies To
  • Office 365
  • Provisioning
Cause

This error occurs when provisioning a new user in Office 365, and the ImmutableID matches that of an already existing user.

Solution

 The ImmutableID must have a unique value for each user. To implement a resolution, follow the guidance in this Microsoft Article.

 

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