When an Okta user activation email link expires due to delays or inactivity, administrators must resend the activation email. Resend the activation email using the Okta Admin Console or via an API call.

• Okta Identity Engine (OIE)
• Okta Classic Engine
• User Administration
• User Lifecycle
• User Activation
• Email

How can an Okta administrator resend an expired activation email?

Resend the activation email directly from the user profile in the Okta Admin Console or by using API. 

1. Navigate to the Directory, and then select People.
2. Search for and select the affected user.
3. On the top right of the user profile page, select Resend Password Email.
   NOTE: This option only appears for unactivated users.

Alternatively, resend the activation email by executing a POST request through the API.

POST {{url}}/api/v1/users/{{userID}}/lifecycle/reactivate?sendEmail=true

Refer to the Okta Developer Site for more details.

Related References

• Reactivate a user