How to Resend Activation Emails to End Users
Sep 9, 2025
Okta Classic Engine
Okta Identity Engine
Administration
Overview
When a user is created and an Activation Email is sent to the user, sometimes the activation email link may expire (for example, if the user takes too long to click on the activation link or the email gets blocked/delayed somewhere on the way). In that case, the admin needs to resend the activation e-mail, which can be done in two ways. This article describes the steps that an Admin can use to resend an activation email.
Applies To
- User Administration
- User Lifecycle
- User Activation
Solution
Please see the steps below or watch the embedded video.
- From the Okta Admin Console:
- Navigate to Directory > People.
- Search for and click on the affected user.
- On the top right of the user's profile page, click on the Resend Password Email option. NOTE: This option will only appear for users who have not been activated.
- Via API, run the following call for the user
POST {{url}}/api/v1/users/{{userID}}/lifecycle/reactivate?sendEmail=true. Refer to our Developer Site for more details.
