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How to Edit AD User Profile in Okta and Add a Secondary Email
Administration
Okta Classic Engine
Okta Identity Engine
Overview

In this article, learn how to edit an Active Directory (AD) user profile in Okta and add a secondary email.

Applies To
  • Universal Directory
  • Profile Editor
Solution
  1. Navigate to Directory > Profile Editor > Okta > Profile.

  2. Locate secondEmail attribute and click on the information button "i".

  3. Under Master Priority, click the dropdown list and select Inherit from Okta > Save Attribute.
    Secondary email 

  4. Now edit, and the AD mastered user in Okta, and add a value in the Secondary Email field.
    Secondary email  

    NOTE: Should these changes prove unsuccessful, contact the Okta Support team for assistance.

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How to Edit AD User Profile in Okta and Add a Secondary Email