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How the ASA/OPA Webpage Launches SFT
Advanced Server Access
Overview

When the Connect button is clicked, it launches the sft client and passes the information to connect to the server. For this to happen, there has to be a registry value. Otherwise, when clicking the button, nothing will be launched.

Applies To
  • Advanced Server Access (ASA)
  • Okta Privileged Access (OPA)
  • ScaleFT-client-tools
Solution

If the registry is not updated with the value, it will fail to launch a session. The Registry value tells the browser how the browser can launch the sft client.

To verify that it is updated, find the screenshots below of the registry where it can be checked if the value is set. If the value is not set, this command sft register-url-handler will update/create 2 registry entries. 

Computer\HKEY_CLASSES_ROOT\scaleft
Computer\HKEY_CLASSES_ROOT\ScaleFTProtocolHandler

The path will depend on how the client was installed, and therefore, the path defined in the registry to call ScaleFT.exe.

Single user installation

If installed for a single user, it will look like the one below:

Single user installation

 

Single user installation

 

All user installation

All user installation

 

Related References

 

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How the ASA/OPA Webpage Launches SFT