Headspace Provisioning Error "Unauthorized. Errors reported by remote server: Missing authentication"
Jan 30, 2026
Okta Integration Network
Overview
Headspace provisioning flow fails with the following error visible in the Okta dashboard:
Automatic provisioning of user <user> to app Headspace failed: Error while verifying if user <user> exists: Unauthorized. Errors reported by remote server: Missing authentication
Applies To
- Headspace
- Provisioning
- Error
Cause
Solution
- Go to Okta Admin Console and navigate to Applications > Applications > Headspace > Provisioning > Integration > Edit.
- Enter the API token that was generated in Headspace in the API Token field.
- Click Test API Credentials, verify the connection was successful, and then click Save.
- Attempt the failed tasks again. Navigate to Dashboard > Tasks. Any failed assignments should appear under Tasks.
- After locating the failed task for the user that should be retried, click on Retry Selected.
