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Error During Okta IWA Web App Installation "There is a problem with this website's security certificate"
Okta Classic Engine
Directories
Overview

During the installation of the Okta Integrated Windows Authentication (IWA) Web App, users may encounter the following error message when the Okta Org page prompts for login credentials to the Okta Service Account:

There is a problem with this website's security certificate

 

Applies To
  • IWA Desktop SSO 
  • Okta IWA Web App
  • Internet Explorer
  • Okta Classic Engine
Cause
The error message is generated when the Okta URL is not trusted by the Internet Explorer browser.
Solution
  1. Open Internet Explorer and click on Tools or the gear icon.
  2. Then click on Internet Options > Advanced tab.
  3. Navigate to the Security subheading and remove the check marks on both the Check for publisher’s certificate revocation and Check for server certificate revocation options.
  4. Click OK and then click Apply.
    Internet Options configuration screen
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Error During Okta IWA Web App Installation "There is a problem with this website's security certificate"