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How to Exclude a User from Okta Verify MFA

Okta Classic Engine
Multi-Factor Authentication

Overview

This article presents the steps of how to exclude a user from being prompted by Okta Verify (or any other factor configured for MFA and used in an MFA policy).

Applies To

  • Okta Verify
  • Multi-Factor Authentication (MFA)
  • Okta Classic Engine
  • Exclude users from MFA

Solution

Exclude the user from the MFA Sign-On rule

  1. Navigate to Admin Console > Security > Authentication.
  2. Click on the Sign On tab.
  3. Find the MFA Policy.
  4. Click the pencil or Edit button for the MFA rule.
  5. Add the user in the Exclude user section.
Edit rule
  1. Click Update Rule.

 

Exclude user from MFA enrollment

  1. Navigate to Admin Console > Security > Multifactor.
  2. Click Factor Enrollment.
  3. Find the MFA policy.
  4. Click the pencil or edit button for the MFA rule.
  5. Add the user in the Exclude user section.
Edit rule
  1. Click Update Rule.

 

 
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Okta Support - How to Exclude a User from Okta Verify MFA