Enable Okta Verify Push Notification in OIE
Jul 14, 2025
Multi-Factor Authentication
Okta Identity Engine
Overview
Applies To
- Okta Identify Engine (OIE)
- Okta Verify
Solution
- In the Admin Console, navigate to Security > Authenticators.
-
In the Setup tab, go to Okta Verify and click Actions > Edit.
- In the Verification options section, select Push notifications (Android and iOS only).
- Click Save.
NOTE:
- If end users are behind a firewall that restricts traffic to or from the Internet, they may be unable to receive the Okta Verify push notifications. To allow users to receive the Okta Verify push notifications, open ports 5228, 5229, and 5230 on the firewalls to allow connectivity with Google Firebase Cloud Messaging. Also, allow the firewall to accept outgoing connections to all IP addresses in the IP blocks listed in Google's ASN of 15169.
- If Push Notification is NOT available in the Edit section of Okta Verify, it means that either the MFA or Adaptive MFA SKU is not enabled for the org. To remediate this issue, please contact the Okta Account Executive/Customer Success Manager or open a case with Okta Support.
- If a user was enrolled before Okta Verify Push Notification was enabled, the user will not have the Push Notification profile, and it will be required to re-enroll with Okta Verify to have the new option.
Related References
