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Coralogix Provisioning Error "Invalid JSON: Unrecognized token 'Unauthorized': was expecting (JSON String, Number, Array, Object or token 'null', 'true' or 'false')"

Okta Integration Network

Overview

Coralogix provisioning flow fails with the following error visible in the Okta dashboard:

Automatic provisioning of user <username> to app Coralogix failed: Error while verifying if user <username> exists: Unauthorized. Errors reported by remote server: Invalid JSON: Unrecognized token 'Unauthorized': was expecting (JSON String, Number, Array, Object or token 'null', 'true' or 'false') at [Source: (String)"Unauthorized"; line: 1, column: 13]

 

Applies To

  • Coralogix
  • Provisioning
  • Error

Cause

The API token used for creating the API connection is invalid.

Solution

  1. Access the Okta Admin Console.
  2. Navigate to Applications > Applications > Coralogix > Provisioning > Integration > Edit.
  3. Enter the API Token received from Coralogix in the API Token field.
  4. Click Test API Credentials, verify the connection was successful, and then click Save.
  5. Attempt the failed tasks again. Navigate to Dashboard > Tasks. Any failed assignments should appear under Tasks.

Tasks

  1. After locating the failed task for the user that should be retried, click on Retry Selected.

 

Related References


 

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Okta Support - Coralogix Provisioning Error "Invalid JSON: Unrecognized token 'Unauthorized': was expecting (JSON String, Number, Array, Object or token 'null', 'true' or 'false')"