Automation Emails for Triggers Are Sent Only Once
Oct 2, 2025
Administration
Okta Classic Engine
Okta Identity Engine
Overview
This article addresses an issue where automation emails for triggers, such as user inactivity or password expiration, are sent only once instead of on a recurring basis.
Applies To
- Workflow
- Automations
Cause
The automation triggers when the specified time period elapses. The process is designed to run once upon meeting the trigger condition and does not re-evaluate whether the user has taken action.
Solution
This is the current expected behavior for automations. Based on the following idea, the Automations page will be deprecated soon. However, no deadline has been established for this change at the moment.
