ASA reports "Error: Client is not active" while Trying to Run the sft Commands
Last Updated:
Okta Classic Engine
Advanced Server Access
Overview
ASA reports the below error while trying to run the sft commands, such as sft list-servers or sft login.
error: Client is not active
Applies To
- Advanced Server Access (ASA)
- Client approval
Cause
The ASA client requires admin approval in order to enroll and run the commands. The "Requires admin approval" message will appear in the admin console.
Solution
- Login to the ASA admin console.
- Click the gear icon next to the client.
- Select the Approve option.
- The client should now be able to run "sft login" and other sft commands.
