ASA Authentication Token Expired
Aug 14, 2024
Okta Classic Engine
Okta Identity Engine
Advanced Server Access
Overview
Users may experience issues when logging in to an ASA team when running sft login --team TEAM NAME, it fails with an error:
Authentication Token Expired.
Applies To
- Advanced Server Access (ASA)
Cause
The client token has expired due to inactivity.
Solution
Re-enroll the client:
- Run sft enroll --team (team's name without the parentheses).
- If a browser session opens up, please log in as directed and allow or authorize the action to complete enrolling the client.
- If a prompt that the client is already enrolled is received, please type Yes to continue.
- A prompt to Un-enroll the client will be received. Please also proceed and type Yes.
- This should have enrolled the client. Please try again to log in (sft login --team TEAM NAME)
If still experiencing issues, please contact Okta Support.
