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Error "HTTP 429 Too Many Requests"
Administration
Okta Classic Engine
Okta Identity Engine
Overview

The response status code below indicates the user has sent too many requests in a given time. This is also referred to as rate limiting.

HTTP 429 Too Many Requests

 

Applies To
  • Rate Limits
Cause
The error is caused by a rate limit being reached.
 
Solution
  1. Review the Okta System Logs and Rate Limit Dashboard for more information about the rate limits being reached.
NOTE: Not all API endpoints and rate limit types are visible under the Rate Limit Dashboard. Additionally, different types of rate limits have different system log events.

To find a Rate Limit violation event from the Okta Admin Console, navigate to Reports > System Log and use this query:
 

eventType eq "system.org.rate_limit.violation" or eventType eq "core.concurrency.org.limit.violation" or eventType eq "system.client.rate_limit.violation" or eventType eq "system.client.concurrency_rate_limit.violation" or eventType eq "system.operation.concurrency_limit.violation" or eventType eq "system.operation.rate_limit.violation"

 

System log

Expanding the violation event, helpful information, such as why the violation was triggered, Rate Limit Threshold, Rate Limit Time Span, etc., can be found.
  1. Please contact the Okta Account Representative for more information about the current rate limits.
  2. Request a temporary rate limit increase on a specific date/time if necessary.

 

Related References

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Error "HTTP 429 Too Many Requests"