403 Error Accessing Admin Console with Read Only Admin Role
Last Updated:
Overview
A user assigned the Read Only Admin role receives a 403 error when attempting to access the Admin Console. This occurs even though the system log displays a SUCCESS status.
Applies To
- Admin Console
- Read Only Admin Role
Cause
This issue is caused by a permissions discrepancy in the backend.
Solution
-
Remove the Read Only Admin role from the specific administrator.
-
Re-assign the Read Only Admin role to the administrator.
