
MASRURA.96958 (Customer) asked a question.
Environment:
- IdP: Okta Preview org (wfpp-ec4b5.oktapreview.com)
- SP: Salesforce Developer Edition
Problem:
When enabling SCIM provisioning on the Salesforce.com app in Okta, clicking "Authenticate with Salesforce.com" opens a popup that shows about:blank and immediately closes without loading a Salesforce login page. This results in the error: "Could not verify the Salesforce administrator credentials."
What was tried:
- Verified API Enabled on System Administrator profile
- Removed IP restrictions in Salesforce Network Access
- Created a custom Connected App with correct OAuth scopes and callback URL
- Relaxed IP restrictions on the Connected App
- Enabled "Allow OAuth Username-Password Flows" and "Allow Authorization Code and Credentials Flows"
- Changed Instance Type from Sandbox to Production in Okta
- Added Custom Domain in Okta General settings
- Tested in both Edge and Chrome
- Installed orgfarm_app_1 (Okta's built-in connected app) in Salesforce
Note: The UI shows a green "API is authenticated" banner simultaneously with the red error, suggesting a state conflict.
Suspected cause: Compatibility issue between Okta preview org and Salesforce Developer Edition OAuth popup flow.
