0D5WR00001f6vsN0AQOkta Classic EngineLifecycle ManagementUnanswered2026-05-17T20:11:09.000Z2026-05-17T20:11:09.000Z

MASRURA.96958 (Customer) asked a question.

Salesforce.com SCIM Provisioning - OAuth popup returns about:blank in Okta Preview org

Environment:

- IdP: Okta Preview org (wfpp-ec4b5.oktapreview.com)

- SP: Salesforce Developer Edition

 

Problem:

When enabling SCIM provisioning on the Salesforce.com app in Okta, clicking "Authenticate with Salesforce.com" opens a popup that shows about:blank and immediately closes without loading a Salesforce login page. This results in the error: "Could not verify the Salesforce administrator credentials."

 

What was tried:

- Verified API Enabled on System Administrator profile

- Removed IP restrictions in Salesforce Network Access

- Created a custom Connected App with correct OAuth scopes and callback URL

- Relaxed IP restrictions on the Connected App

- Enabled "Allow OAuth Username-Password Flows" and "Allow Authorization Code and Credentials Flows"

- Changed Instance Type from Sandbox to Production in Okta

- Added Custom Domain in Okta General settings

- Tested in both Edge and Chrome

- Installed orgfarm_app_1 (Okta's built-in connected app) in Salesforce

 

Note: The UI shows a green "API is authenticated" banner simultaneously with the red error, suggesting a state conflict.

 

Suspected cause: Compatibility issue between Okta preview org and Salesforce Developer Edition OAuth popup flow.


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