信一石.06790 (Customer) asked a question.
oktaの認証メールが届かない
oktaのシステムログでEmail delivery failure:dropが出ております。
バウンスリストからの解除をお願いします。
[Redacted by Moderator]
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Oktaコミュニティは現在、英語のみでのサポートを提供しています。
翻訳には最善を尽くしますが、誤りがある可能性がございますのでご了承ください。
Oktaコミュニティにお問い合わせいただきありがとうございます！
以下のセルフサービス記事をご確認ください。
Oktaメール配信の問題のトラブルシューティング
APIを使用してOktaメールアドレスのバウンスリストからメールアドレスのブロックを解除する
問題が解決しない場合は、Oktaサポートチームにお問い合わせいただくため、ケースをオープンしてください。
私の回答がお役に立った場合は、同じ質問を持つ他のOktaコミュニティメンバーの目に留まりやすいよう、「ベストアンサー」としてマークしてください。
私の回答がお役に立てば幸いです！
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この回答がお役に立った場合は、「いいね」または「ベストアンサー」をクリックして、コミュニティの他のメンバーを支援してください。
すべて集めましょう。新しいスキルを習得して、新しいOktaラーニングバッジを獲得しましょう。
最新情報：Oktaコミュニティバッジがさらに追加されました
[TRANSLATION]
Please note that Okta Community currently only offers support in English.
That being said, we'll try our best with a translation, so please excuse any mistakes.
Thank you for reaching out to the Okta Community!
Please review the following self-service articles:
Troubleshooting Okta Email Delivery Issues
Unblocking an Email Address From the Okta Email Address Bounce List Using the API
If you continue experiecing issues, please open a case to work with the Okta Support team.
If my answer helped, remember to mark it as best to increase its visibility for other members of the Okta Community who might have the same questions as you.
Hope my answer helps!
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