TravisF.51445 (Customer) asked a question.
Ran into what seems like a glitch. Trying to add legacy entitlements to a basic SAML app. There is no provisioning configured - the Provisioning tab is not even visible, no is an option to enable provisioning. After enabling 'Entitlement Management' under the 'Sign on' tab, I go to 'Governance' to start creating entitlements. But when I try to save my first entitlement, I get an error:
"Entitlements cannot be modified when Provisioning activated."
And cannot save it. I have another app that is basic SAML to which I have added Entitlement management, and it works fine. I created a new dummy SAML app and was able to add entitlements. But this one, for whatever reason, I cannot add entitlements because it seems to think that provisioning is enabled. But it is not.
Hi @TravisF.51445 (Customer) , Thank you for reaching out to the Okta Community!
I ran this by my OIG SME colleagues to see if I can get a quick pointer but they mentioned that we'll need more details about your implementation to find out what's going on.
If you have an account with us and are a SuperAdmin/Case Admin, please open a case to work with my colleagues from the Support Team to investigate this further. They'll be able to access additional tools and resources to help you get to the bottom of it.
Regards.
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