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0D5KZ00001aUZQX0A4Okta Classic EngineAdditional ResourcesAnswered2025-11-07T17:51:11.000Z2025-11-07T16:41:36.000Z2025-11-07T17:51:11.000Z

HybrosT.21345 (Customer) asked a question.

unable to open a support case

Sign into main okta portal go to help area open support case and verify with code then tells me i do not have case support when account does its a super admin and has case admin role assigned


  • Paul S. (Okta, Inc.)

    Hello @HybrosT.21345 (Customer)​ Thank you for posting on our Community page!

     

    This has been addressed on the Community email and a case has been opened with Support on your behalf.

     

    Thank you for reaching out to our Community and have a great day!

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    Help others in the community by liking or hitting Select as Best if this response helped you.

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unable to open a support case