TheoH.22647 (Customer) asked a question.
How do I open a support ticket from Integrator Account?
How do I contact Okta support or open a support ticket regarding applications in the Gallery that my company developed and maintain?
- Paul S. (Okta, Inc.)
Hello @TheoH.22647 (Customer) Thank you for posting on our Community page!
At this time Integrator organisations do not have access to Support, so you can not open a case with Support. Support cases can be opened only from Paid Accounts.
However if you have an application in the Okta Catalogue you can contact out team at developers@okta.com and see if they can provide assistance from that side.
Thank you for reaching out to our Community and have a great day!
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This question is closed.
Hello @TheoH.22647 (Customer) Thank you for posting on our Community page!
At this time Integrator organisations do not have access to Support, so you can not open a case with Support. Support cases can be opened only from Paid Accounts.
However if you have an application in the Okta Catalogue you can contact out team at developers@okta.com and see if they can provide assistance from that side.
Thank you for reaching out to our Community and have a great day!
--
Help others in the community by liking or hitting Select as Best if this response helped you.