jcpm4 (jcpm4) asked a question.
I'm trying to use Okta to configure my Active Directory user Division and Company attributes. However, it looks like Okta isn't pushing it. I've check profile mapping, and it seems to be correct: user.division -> division and user.organization -> company
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We use cookies to provide the best website experience and to help understand marketing efforts. We may also share data with ad partners to reach potential customers across the web. To learn more, visit our Privacy Policy. Click here for Your Privacy Choices. You may also opt out of this sharing by signaling your preference via GPC, applicable only to the browser signaling the opt-out.
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These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.
These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.
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Hello @jcpm4 (jcpm4) Thank you for posting on our Community page!
Have you done a Preview with a user with this attributes to see if the value is being populated in the Preview page? If the attributes do not show in the preview then the attribute mapping is not done correct.
If the value shows, the you might want to force a push to AD and then see if the values are being send after the push.
Thank you for reaching out to our Community and have a great day!
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Does your Okta Service Account (likely OktaService) in AD have the correct rights to update the attributes in AD?
https://help.okta.com/en-us/content/topics/directory/ad-agent-about-service-account.htm
it should work. double-check your mappings and profile attributes on AD profile in okta to make sure its pointed to the right attribute you are expecting