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0D5KZ00001IAXxv0AHOkta Classic EngineIntegrationsAnswered2025-09-10T14:56:31.000Z2025-09-10T04:57:58.000Z2025-09-10T14:56:30.000Z

IreneA.28709 (Customer) asked a question.

Couldn't connect to Salesforce.com API on the Universal Logout setting

I have set up a SAML integration between Salesforce and Okta using consumer key and secret, and it's working fine.

Now I want to setup the Universal Logout using the same key and secret, but I keep getting this error

 

/help/servlet/rtaImage?refid=0EMKZ000000deVu

I have read the troubleshooting page and followed the instructions there but it's not resolving my issue.


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Couldn't connect to Salesforce.com API on the Universal Logout setting