JonathanG.38768 (Customer) asked a question.
Renaming Domain Name
I've been looking at this article (How to Rename or Change an Okta Subdomain) and I was wondering if there are any counter-indications to adding the new agents before having the actual subdomain name changed ?
The documentation is written as "each XYZ must be uninstalled/reinstalled using the new Okta subdomain", but if the new domain is already available can it be done the other way around (installed then uninstalled after the change) ?
Thanks
Hi @JonathanG.38768 (Customer)
If you are referring to https://support.okta.com/help/s/article/Renaming-Your-Okta-Subdomain?language=en_US
The pre-installation of agents cannot be done even though the domain may be available.
This is because agents need to be registered in okta cloud and this can only happen if the domain is already live in working condition.