Cau√£C.82690 (Customer) asked a question.
We are currently receiving an error "Automatic provisioning of user Adriano Espinoza de Oliveira to app Google Workspace failed: Failed to assign license 1010020025." There aren't enough available licenses for the specified product-SKU pair, but we want to disable this license assignment and we can't find this configuration in Okta. Where can I find this option?
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We use cookies to provide the best website experience and to help understand marketing efforts. We may also share data with ad partners to reach potential customers across the web. To learn more, visit our Privacy Policy. Click here for Your Privacy Choices. You may also opt out of this sharing by signaling your preference via GPC, applicable only to the browser signaling the opt-out.
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These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.
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Hello @Cau√£C.82690 (Customer) Thank you for posting on our Community page!
To manage licenses or to remove license assignment for Google Workspace please see our article below:
https://help.okta.com/en-us/content/topics/provisioning/google/managing-g-suite-users.htm#Manage
Thank you for reaching out to our Community and have a great day!
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Even if you do not the manage licenses in Okta, you could still receive that message if you do not have enough licenses in Google. If that happens you can purchase an additional Google license (or a few so this doesn't happen when the next user is added), then retry this task.
license assignment is usually configured on the group level. go to the google app, look at group assignments and click the pencil next to each group to see what license it assigns and modify accordingly