<iframe src="https://www.googletagmanager.com/ns.html?id=GTM-M74D8PB" height="0" width="0" style="display:none;visibility:hidden">
Loading
Skip to NavigationSkip to Main Content
0D5KZ000016jSgK0AUOkta Identity EngineAccess GatewayAnswered2025-07-31T19:51:54.000Z2025-07-11T08:26:42.000Z2025-07-31T19:51:54.000Z

HyunRaeK.61818 (Customer) asked a question.

Can't get access to Splunk with company authority (Login failure through OKTA)

Hi, I'm trying to access to my community dashboard with splunk. The login procedure requires OKTA verification, but the login keeps to fail with "Unable to login" pop-up. As I know, I have already requested the access authority to my company and it has been already approved. They say I should get contact with the OKTA team, so that's why I'm here. Could you help me?


  • Mihai N. (Okta, Inc.)

    Hi @HyunRaeK.61818 (Customer)​ , Thank you for reaching out to the Okta Community! 

     

    While Okta provides the Product(IAM, SSO, Okta Verify etc.), individual application access, account management and access policies are handled by your organization or service provider.  

    Please reach out your company's or service provider's IT support or Help Desk so they can review the matter and provide further assistance. 

     

    Regards.

    --

    Help others in the community by liking or hitting Select as Best if this response helped you.

    Collect them all. Learn a new skill and earn a new Okta Learning badge.

    Expand Post
    Selected as Best
  • Mihai N. (Okta, Inc.)

    Hi @HyunRaeK.61818 (Customer)​ , Thank you for reaching out to the Okta Community! 

     

    While Okta provides the Product(IAM, SSO, Okta Verify etc.), individual application access, account management and access policies are handled by your organization or service provider.  

    Please reach out your company's or service provider's IT support or Help Desk so they can review the matter and provide further assistance. 

     

    Regards.

    --

    Help others in the community by liking or hitting Select as Best if this response helped you.

    Collect them all. Learn a new skill and earn a new Okta Learning badge.

    Expand Post
    Selected as Best
This question is closed.
Loading
Can't get access to Splunk with company authority (Login failure through OKTA)