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0D5KZ000010UMBo0AOOkta Classic EngineOkta Integration NetworkAnswered2025-07-31T15:01:59.000Z2025-07-02T20:18:00.000Z2025-07-31T15:01:59.000Z

RanS.90209 (Customer) asked a question.

Where did my OIN go?

I created an OIN, submitted it, it's published.

I then went ahead for a new version (to add SCIM).

 

Now I do not see any of my OINs (old published one, or the new pending one) in my account.

 

I see an instance of each, but not the Integration itself - and I need to make changes, take some screenshot for documentation, etc./help/servlet/rtaImage?refid=0EMKZ000000dHQW


  • DianaL.19788 (Customer Support Online Community and Social Care)

    Hello @RanS.90209 (Customer)​ , thank you for contacting Okta Community.

     

    I think it would be best for you to take this matter directly to our dedicated team. Please email them at oin@okta.com with all the relevant information, including the org's URL and the details of the two apps.

     

    Regards. 

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  • RanS.90209 (Customer)

    In the account I used to create the OIN, I see

    noOINIn my (brand new) Integrator account I seeyesOIN

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  • DianaL.19788 (Customer Support Online Community and Social Care)

    Hello @RanS.90209 (Customer)​ , thank you for contacting Okta Community.

     

    I think it would be best for you to take this matter directly to our dedicated team. Please email them at oin@okta.com with all the relevant information, including the org's URL and the details of the two apps.

     

    Regards. 

    --

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  • RanS.90209 (Customer)

    @DianaL.19788 (Customer Support Online Community and Social Care)​ - no response by the OIN team or anyone else for that matter.

    How can I escalate this to make sure I don't lose my integrations?

     

    Thanks

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    • DianaL.19788 (Customer Support Online Community and Social Care)

      Hello @RanS.90209 (Customer)​ , please try emailing our colleagues at developers@okta.com. Make sure to include the fact that your email relates to an OIN app in the subject line of the email.

       

      Regards. 

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Where did my OIN go?