GuillermoP.14489 (Customer) asked a question.
Hi all,
I'm currently working on setting up the Okta–HubSpot integration and running into a couple of issues related to user provisioning and permission assignment. I was hoping you could help me figure it out.
I configured the SAML integration and was able to provision users via the Okta admin console. However, I'm now unable to modify those users' settings directly in HubSpot. It seems like SCIM-provisioned users can't be modified. Is there a known workaround for this limitation?
Additionally, I’d like to assign different permission levels(View-Only or Admin) to users based on their Okta group membership. I read somewhere that this requires using Permission Sets in HubSpot, but I’m unable to locate the “Permission Sets” tab under the Users & Teams settings. We’re currently on the Sales Hub Professional plan, so I’m not sure if this feature is only available in Enterprise tiers.
Any guidance you can provide would be greatly appreciated!
Hello @GuillermoP.14489 (Customer) Thank you for posting on our Community page!
If the Org2Org application is setup as profile master then it would be expected to be unable to make changes to the user application. In this case you there are 2 options to be able to make changes to a user:
For this you can see in our doc here: https://help.okta.com/en-us/content/topics/users-groups-profiles/usgp-define-attribute-profile-source.htm
For the permission, you can give a group required admin permissions and the use group push for group assignment in the target organisation.
For Group admin permissions please see:
https://support.okta.com/help/s/article/Can-Okta-Administrator-roles-be-added-to-a-Group?language=en_US
Fro group push, please see article:
https://help.okta.com/en-us/content/topics/users-groups-profiles/usgp-about-group-push.htm
Thank you for reaching out to our Community and have a great day!
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