ShoichiroK.00155 (LAC Co., Ltd) asked a question.
Attributes that cannot be directly modified in Entra ID when integrating Okta with M365
We are currently using Okta integrated with Microsoft 365, leveraging the Universal Sync option.
With this integration, we have observed that certain attributes, such as DisplayName, can no longer be directly modified on the Microsoft 365 side.
We understand that attributes specified in the Universal Sync option can be managed by syncing data from Okta.
Could you kindly clarify if there are any attributes that cannot be synced from Okta and are also restricted from direct modification in Entra ID?
Thank you in advance for your time and assistance.
Best regards,
Hi @ShoichiroK.00155 (LAC Co., Ltd) , Thank you for reaching out to the Okta Community!
The default expectation when leveraging Provisioning features is that the information flow is unidirectional. As such, profile updates should be done on the Okta side then synced to the downstream apps.
Here is a list of supported profile attributes.
Supported user profile attributes for Office 365 provisioning
If you have a paid production/developer account with us, please leverage it to open a case via the support.okta.com site or call the support line (Customer Support Account ID number required) so our Okta Support colleagues can review the configuration together with you.
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