LalitI.99920 (Customer) asked a question.
Hi folks, I signed up for a Integrator Free Plan. When I try to add a super admin to my account, I get an error that says "This is a protected action. Please perform step-up authentication." But I already have Google authenticator set up. How can I fix this?
Hi @LalitI.99920 (Customer) , Thank you for reaching out to the Okta Community!
Please make sure you have enabled browser pop-ups for your org URL and review this documentation for additional details on the "Protected actions" feature configuration.
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I have enabled popups, there are no JS related errors in the browser console too. The only error I see is a 401 to /api/v1/users/00ush6bgqmbnBPC4M697/roles
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These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.
These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.
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