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0D5KZ00000jg76F0AQOkta Identity EngineOkta Device AccessAnswered2025-05-30T17:55:13.000Z2025-05-22T14:06:22.000Z2025-05-30T17:55:13.000Z
  • Paul S. (Okta, Inc.)

    Hello @Bipin KumarK.30057 (Customer)​ Thank you for posting on our Community page!

     

    From our side we do not have access to your account to perform an MFA reset. This action needs to be done from an Okta administrator/IT Helpdesk of the company you are part of or their support.

    Please reach out to them and they should be able to provide further assistance on this matter.

     

    Thank you for reaching out to our Community and have a great day!

    --

    Help others in the community by liking or hitting Select as Best if this response helped you.

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  • Paul S. (Okta, Inc.)

    Hello @Bipin KumarK.30057 (Customer)​ Thank you for posting on our Community page!

     

    From our side we do not have access to your account to perform an MFA reset. This action needs to be done from an Okta administrator/IT Helpdesk of the company you are part of or their support.

    Please reach out to them and they should be able to provide further assistance on this matter.

     

    Thank you for reaching out to our Community and have a great day!

    --

    Help others in the community by liking or hitting Select as Best if this response helped you.

    Collect them all. Learn a new skill and earn a new Okta Learning badge

    Expand Post
    Selected as Best
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OKTA SETUP AGAIN LIKE NEW ONE