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0D5KZ00000cEpxT0ASOkta Classic EngineSingle Sign-OnAnswered2026-04-29T09:01:05.000Z2025-03-28T04:19:42.000Z2025-03-31T21:22:01.000Z

jlxyf (jlxyf) asked a question.

Could not verify the Salesforce administrator credentials; please confirm that these are set correctly

Hi Everyone,

  I try to configure OKTA with Salesforce for provisioning users to my salesforce sandbox. When i configure Provisioning by the API integration at Salesforce Application in OKTA, didn't get a pop-up asking me to enter my username and password. Direct error reporting . it display the Error "Could not verify the Salesforce administrator login and password; please confirm that these are set correctly" .

In Okta, I set Instance Type = Sandbox

Does anyone know what could be wrong? any helps are appreciated.


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Could not verify the Salesforce administrator credentials; please confirm that these are set correctly